Cookies Policy

What cookies are and why they are used

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and provide information about how the website is used. Other technologies, such as pixels, tags, software development kits and local storage, can perform similar functions. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a distinction is necessary.

Sahara Sands Casino may use cookies to help the website function, support account and session security, remember preferences and improve the services made available to visitors and players. Cookies can also help us understand which pages are useful, identify technical issues, measure the performance of website content and make the website easier to navigate. The particular cookies used may change over time as the website, its features and supporting services develop.

Some cookies are placed by Sahara Sands Casino and are referred to as first-party cookies. Other cookies may be placed by service providers or other third parties that support website functions, analytics, security, communications or content delivery. Third-party cookies are controlled by the relevant provider and may be subject to that provider's own privacy information and settings.

Information that cookies may collect

Depending on their purpose, cookies may collect information such as a device identifier, browser type, operating system, language preference, approximate location, referring website, pages visited, links selected, session activity and general website usage information. Some cookies may remember choices made during a visit, while others may remain available for a longer period or until they are deleted. Cookies generally do not contain your password in plain text. The information collected through cookies may be combined with other information where permitted and where necessary for the relevant purpose.

Cookies are not intended to replace the safeguards used for account credentials or financial information. You should keep your login details confidential, use a secure device and take reasonable steps to protect your account. If you believe that your account or device has been accessed without permission, follow the security or support instructions available on the website.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, secure sessions, account access, fraud prevention, load balancing, consent settings and other features required to deliver a service you have requested. Because the website may not operate properly without them, strictly necessary cookies may not be disabled through every cookie preference tool. You may still be able to block them through your browser, but doing so could prevent parts of the website from working.

Functional or preference cookies

Functional cookies help remember choices and settings so that the website can provide a more convenient experience. Examples may include language, region, display, accessibility or cookie preference settings. These cookies can reduce the need to repeat the same choices during later visits. If you do not allow them, some personalised settings may not be retained, although you may still be able to use the main website.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about traffic, popular pages, navigation paths, session duration, errors and general performance. We may use this information in an aggregated or otherwise protected form to identify improvements, test website features and monitor whether pages are operating as intended. Analytics information is generally used to understand trends rather than to identify a visitor directly.

Advertising or marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content or show information that is more relevant to a visitor's apparent interests. These cookies may be provided by third parties and may recognise a browser or device across different websites. We do not use this category to remove the need for responsible gambling decisions. Any promotional communications or gambling-related activity remains subject to applicable terms, eligibility requirements and responsible gambling safeguards.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and services against suspicious activity, automated abuse, unauthorised access and other security risks. These technologies may assess information about a device, browser, session or interaction. Blocking security-related technologies may affect access to some features or may cause additional verification steps.

Consent, third parties and related services

When you first visit the website, a cookie banner or preference tool may provide information about optional cookies and, where required, ask for your consent. You can use the available controls to accept, reject or adjust optional categories. Your choices may be stored in a cookie or similar technology so that the preference tool does not ask you repeatedly. If you clear your cookies, use another browser or change devices, you may need to set your choices again.

Where applicable, Sahara Sands Casino will seek consent before placing optional cookies or using similar technologies for purposes that require consent under relevant privacy or electronic communications requirements. Some processing may be carried out on another lawful basis where permitted. Withdrawing consent does not affect processing that occurred before withdrawal, and it does not necessarily remove information already collected. It also does not disable strictly necessary cookies required for the website to function.

The website may use services supplied by third parties for functions such as hosting, security, analytics, customer support, content delivery, authentication, payment-related processes or campaign measurement. These providers may place or access cookies or similar technologies when supporting the website. Their handling of information may be governed by their own policies, and their available controls may differ from the controls provided by Sahara Sands Casino.

Some website pages may contain links to external websites, applications or services. Once you leave the Sahara Sands Casino website, the external provider's privacy and cookie practices may apply. We recommend reviewing the relevant provider's information before submitting personal information or enabling optional tracking. Sahara Sands Casino is not responsible for the content, security or privacy practices of third-party websites that it does not control.

Cookie information may be processed in Australia or in another country where Sahara Sands Casino, its service providers or relevant technology partners operate. Any handling of personal information will be subject to the Privacy Policy and applicable requirements. We take reasonable steps to select and manage service providers, but no online transmission or storage method can be guaranteed to be completely secure.

Managing cookies and policy updates

Your choices

You can manage optional cookies through the cookie preference tool provided on the website, where available. You can also change your browser settings to block cookies, delete existing cookies, receive a notification when a cookie is being set or restrict certain types of storage. The steps differ between browsers and devices, so you may need to consult the relevant browser or device instructions.

• Accept or reject optional cookie categories through the website's consent or preference controls.
• Delete existing cookies from your browser or device settings.
• Block new cookies by adjusting your browser privacy settings.
• Use separate browser profiles or devices for different activities if you want to keep preferences separate.
• Review the privacy and advertising controls offered by relevant third-party providers.

Disabling or deleting cookies may affect the appearance, availability or performance of the website. You may be signed out of an account, lose saved preferences or need to complete certain steps again. Blocking cookies may also prevent security functions, account features or other requested services from operating normally. For this reason, we recommend changing settings carefully and only blocking optional cookies unless you understand the effect of a broader restriction.

Updates to this policy

We may update this Cookies Policy when our website, technologies, services or legal obligations change. An updated version will be made available on this page, together with a revised effective date where appropriate. Changes may include new cookie categories, changes to third-party services or updates to the way preferences are managed. You should review this page from time to time so that you understand the current approach.

Questions and privacy requests

If you have a question about this Cookies Policy, want more information about a cookie used on the website or wish to make a privacy-related request, please use the contact or support options published on the Sahara Sands Casino website. We may need to verify your identity before responding to a request involving personal information. Further information about collection, use, disclosure, access, correction, complaints and other privacy matters is available in our Privacy Policy.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of strictly necessary technologies. Optional cookies will be handled according to the choices you make through the available preference controls and any requirements that apply to the relevant activity.